How do I integrate Freshworks CRM API with my application?

Apideck provides a unified CRM API that makes Freshworks CRM integration simple. Sign up for free, enable Freshworks CRM in your dashboard, and use our Vault component to let your users connect their Freshworks CRM accounts. We handle OAuth authentication, token refresh, and data normalization automatically.

What Freshworks CRM data can I access through Apideck?

Our Freshworks CRM integration supports 5+ data models including leads, notes, accounts, and deals. You can perform read and write operations through our unified API, working with the same code structure across all crm platforms.

How does Freshworks CRM authentication work with Apideck?

Apideck's Vault handles Freshworks CRM authentication completely. Your users connect their Freshworks CRM accounts through our secure, white-label UI. We manage OAuth tokens, automatic refresh, and credential storage, so you never have to implement Freshworks CRM's auth flow yourself.

How do I keep my app in sync with Freshworks CRM?

While Freshworks CRM has limited native webhook support, Apideck provides polling-based sync and virtual webhooks to keep your data current. Configure your sync frequency in the dashboard, and we'll handle fetching updates from Freshworks CRM.

Why use Apideck instead of Freshworks CRM's direct API?

Using Apideck's unified API instead of Freshworks CRM's direct API saves significant development time. You get normalized data models, automatic auth handling, and the same integration code works with 200+ other apps. When Freshworks CRM updates their API, we handle the changes so your integration keeps working.

How quickly can I build a Freshworks CRM integration?

Most developers ship a working Freshworks CRM integration within a day using Apideck. Sign up for a free trial (no credit card required), enable Freshworks CRM, and make your first API call within minutes. Our SDKs for Node.js, Python, and other languages make implementation straightforward.

Freshworks CRM CRM API integration

Build Freshworks CRM CRM integrations in minutes, not months. One API to sync permissioned crm data with Freshworks CRM and 20+ other apps.

5+ data models

SOC 2 certified

Free trial

Manage your integrations

Available in 6 languages

Freshworks CRM
CRM API
Act
CRM API
ActiveCampaign
CRM API
Close
CRM API

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Integration Guide

How to integrate Freshworks CRM API in 3 steps

Build a production-ready Freshworks CRM CRM API integration in minutes, not months. No OAuth headaches, no maintenance burden.

Step 01

Create your Apideck account

Start your free trial
2,500 API calls included
No credit card required

Step 02

Connect Freshworks CRM via Vault

Use our pre-built Vault component to let your users securely connect their Freshworks CRM account. We handle OAuth, token refresh, and credential storage.

White-label auth UI
Automatic token refresh
SOC 2 certified storage

Step 03

Start syncing crm data

Make API calls to read and write crm data from Freshworks CRM. Use the same code to connect 200+ other apps.

Normalized data models
Real-time webhooks
Full CRUD support

Start Freshworks CRM integration

Free trial • No credit card required • Setup in under 5 minutes

Code Example

Freshworks CRM API integration code

Integrate Freshworks CRM with just a few lines of code. Our unified CRM API normalizes data across 200+ integrations, so you write once and connect everywhere.

Normalized responses — same data structure for all crm apps
Official SDKs — Node.js, Python, and more with TypeScript support
Full documentation — interactive API reference with Freshworks CRM-specific examples

View Freshworks CRM API documentation →

import { Apideck } from '@apideck/node'

const apideck = new Apideck({
  apiKey: process.env.APIDECK_API_KEY,
  appId: process.env.APIDECK_APP_ID,
  consumerId: 'user-123'
})

// List contacts from Freshworks CRM
const { data } = await apideck.crm.contactsAll({
  serviceId: 'freshsales'
})

console.log(`Found ${data.length} contacts`)

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Why integrate Freshworks CRM with Apideck?

Build a production-ready Freshworks CRM integration with enterprise-grade reliability

Ship Freshworks CRM integration fast

Go live with Freshworks CRM in days, not months. Our unified CRM API handles authentication, data normalization, and error handling so your team can focus on building features.

5+ Freshworks CRM data models

Access 5+ data models for Freshworks CRM including leads, companies and opportunities. Read and write data through a single standardized API.

Real-time webhook coverage

Keep your product synchronized with Freshworks CRM using webhooks. Receive push updates for invoices, customers, payments, and more without polling.

API Resources

Push and pull Freshworks CRM data

Use our Unify API to get real-time data from Freshworks CRM

Technical Specifications

Freshworks CRM API integration details

Everything you need to know about integrating Freshworks CRM through our unified CRM API.

Authentication

API Key

Simple key-based authentication

Data Models

5+ resources

Access 5+ normalized data models

Webhooks

Polling supported

Scheduled polling for updates

Security

SOC 2 Type II

Enterprise-grade security certified

Token Management

Automatic refresh

Never worry about expired tokens

API Format

REST + JSON

Standard REST API with JSON responses

Freshworks CRM direct API vs Apideck unified API

Feature	Direct Freshworks CRM API	Apideck Unified API
OAuth implementation	Build from scratch	Handled by Vault
Token refresh	Manual handling	Automatic
Data normalization	Freshworks CRM format only	Normalized across 200+ apps
Error handling	Platform-specific	Unified error codes
Rate limit management	DIY implementation	Built-in throttling
Maintenance	Ongoing updates required	We handle API changes
Additional integrations	Separate work each	Same code, 200+ apps