How do I integrate Zendesk API with my application?

Apideck provides a unified Customer Support API that makes Zendesk integration simple. Sign up for free, enable Zendesk in your dashboard, and use our Vault component to let your users connect their Zendesk accounts. We handle OAuth authentication, token refresh, and data normalization automatically.

How does Zendesk authentication work with Apideck?

Apideck's Vault handles Zendesk authentication completely. Your users connect their Zendesk accounts through our secure, white-label UI. We manage OAuth tokens, automatic refresh, and credential storage, so you never have to implement Zendesk's auth flow yourself.

How do I keep my app in sync with Zendesk?

While Zendesk has limited native webhook support, Apideck provides polling-based sync and virtual webhooks to keep your data current. Configure your sync frequency in the dashboard, and we'll handle fetching updates from Zendesk.

Why use Apideck instead of Zendesk's direct API?

Using Apideck's unified API instead of Zendesk's direct API saves significant development time. You get normalized data models, automatic auth handling, and the same integration code works with 200+ other apps. When Zendesk updates their API, we handle the changes so your integration keeps working.

How quickly can I build a Zendesk integration?

Most developers ship a working Zendesk integration within a day using Apideck. Sign up for a free trial (no credit card required), enable Zendesk, and make your first API call within minutes. Our SDKs for Node.js, Python, and other languages make implementation straightforward.

Zendesk Customer Support API integration

Build Zendesk Customer Support and Issue Tracking integrations in minutes, not months. One API to sync permissioned customer support data with Zendesk and 2+ other apps.

SOC 2 certified

Free trial

Manage your integrations

Available in 6 languages

Zendesk
Customer Support API
Dropbox
File Storage API
Disabled
Pipedrive
CRM API
QuickBooks
Accounting API

Trusted by fast-moving product & engineering teams

Integration Guide

How to integrate Zendesk API in 3 steps

Build a production-ready Zendesk Customer Support API integration in minutes, not months. No OAuth headaches, no maintenance burden.

Step 01

Create your Apideck account

Sign up for free and enable Zendesk in your Apideck dashboard. Configure which customer support data your app needs access to.

Start your free trial
2,500 API calls included
No credit card required

Step 02

Connect Zendesk via Vault

Use our pre-built Vault component to let your users securely connect their Zendesk account. We handle OAuth, token refresh, and credential storage.

White-label auth UI
Automatic token refresh
SOC 2 certified storage

Step 03

Start syncing customer support data

Make API calls to read and write customer support data from Zendesk. Use the same code to connect 200+ other apps.

Normalized data models
Real-time webhooks
Full CRUD support

Start Zendesk integration

Free trial • No credit card required • Setup in under 5 minutes

Why integrate Zendesk with Apideck?

Build a production-ready Zendesk integration with enterprise-grade reliability

Ship Zendesk integration fast

Go live with Zendesk in days, not months. Our unified Customer Support API handles authentication, data normalization, and error handling so your team can focus on building features.

0+ Zendesk data models

Access 0+ data models for Zendesk including common business entities. Read and write data through a single standardized API.

Real-time webhook coverage

Keep your product synchronized with Zendesk using webhooks. Receive push updates for invoices, customers, payments, and more without polling.

Technical Specifications

Zendesk API integration details

Everything you need to know about integrating Zendesk through our unified Customer Support API.

Authentication

OAuth 2.0

Secure token-based authentication

Data Models

0+ resources

Access 0+ normalized data models

Webhooks

Polling supported

Scheduled polling for updates

Security

SOC 2 Type II

Enterprise-grade security certified

Token Management

Automatic refresh

Never worry about expired tokens

API Format

REST + JSON

Standard REST API with JSON responses

Zendesk direct API vs Apideck unified API

Feature	Direct Zendesk API	Apideck Unified API
OAuth implementation	Build from scratch	Handled by Vault
Token refresh	Manual handling	Automatic
Data normalization	Zendesk format only	Normalized across 200+ apps
Error handling	Platform-specific	Unified error codes
Rate limit management	DIY implementation	Built-in throttling
Maintenance	Ongoing updates required	We handle API changes
Additional integrations	Separate work each	Same code, 200+ apps

View complete Zendesk API reference →

Zendesk Integration FAQ

Common questions about integrating Zendesk with your application

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