Kustomer logo

Kustomer Customer Support API integration

Build Kustomer Customer Support integrations in minutes, not months. One API to sync permissioned customer support data with Kustomer and 2+ other apps.

SOC 2 certified
Free trial

Trusted by fast-moving product & engineering teams

JobNimbus
Blue Zinc
Drata
Octa
Nmbrs
Integration Guide

How to integrate Kustomer API in 3 steps

Build a production-ready Kustomer Customer Support API integration in minutes, not months. No OAuth headaches, no maintenance burden.

Step 01

Create your Apideck account

Sign up for free and enable Kustomer in your Apideck dashboard. Configure which customer support data your app needs access to.

  • Start your free trial
  • 2,500 API calls included
  • No credit card required
Step 02

Connect Kustomer via Vault

Use our pre-built Vault component to let your users securely connect their Kustomer account. We handle OAuth, token refresh, and credential storage.

  • White-label auth UI
  • Automatic token refresh
  • SOC 2 certified storage
Step 03

Start syncing customer support data

Make API calls to read and write customer support data from Kustomer. Use the same code to connect 200+ other apps.

  • Normalized data models
  • Real-time webhooks
  • Full CRUD support
Start Kustomer integration

Free trial • No credit card required • Setup in under 5 minutes

Why integrate Kustomer with Apideck?

Build a production-ready Kustomer integration with enterprise-grade reliability

Ship Kustomer integration fast

Go live with Kustomer in days, not months. Our unified Customer Support API handles authentication, data normalization, and error handling so your team can focus on building features.

0+ Kustomer data models

Access 0+ data models for Kustomer including common business entities. Read and write data through a single standardized API.

Real-time webhook coverage

Keep your product synchronized with Kustomer using webhooks. Receive push updates for invoices, customers, payments, and more without polling.

Technical Specifications

Kustomer API integration details

Everything you need to know about integrating Kustomer through our unified Customer Support API.

Authentication

API Key

Simple key-based authentication

Data Models

0+ resources

Access 0+ normalized data models

Webhooks

Polling supported

Scheduled polling for updates

Security

SOC 2 Type II

Enterprise-grade security certified

Token Management

Automatic refresh

Never worry about expired tokens

API Format

REST + JSON

Standard REST API with JSON responses

Kustomer direct API vs Apideck unified API

FeatureDirect Kustomer APIApideck Unified API
OAuth implementationBuild from scratchHandled by Vault
Token refreshManual handlingAutomatic
Data normalizationKustomer format onlyNormalized across 200+ apps
Error handlingPlatform-specificUnified error codes
Rate limit managementDIY implementationBuilt-in throttling
MaintenanceOngoing updates requiredWe handle API changes
Additional integrationsSeparate work eachSame code, 200+ apps

Kustomer Integration FAQ

Common questions about integrating Kustomer with your application

Related Articles & Guides

Loading content for Kustomer...

More Customer Support API connectors ⚡️

We build and maintain connectors, so you don't have to. View our full list of Customer Support connectors.
Missing a connector? We're able to add new connectors.

Includes 2,500 free API calls

Launch accounting integrations in weeks, not months

Sign Up