How do I integrate ServiceNow API with my application?

Apideck provides a unified Issue Tracking API that makes ServiceNow integration simple. Sign up for free, enable ServiceNow in your dashboard, and use our Vault component to let your users connect their ServiceNow accounts. We handle OAuth authentication, token refresh, and data normalization automatically.

How does ServiceNow authentication work with Apideck?

Apideck's Vault handles ServiceNow authentication completely. Your users connect their ServiceNow accounts through our secure, white-label UI. We manage OAuth tokens, automatic refresh, and credential storage, so you never have to implement ServiceNow's auth flow yourself.

How do I keep my app in sync with ServiceNow?

While ServiceNow has limited native webhook support, Apideck provides polling-based sync and virtual webhooks to keep your data current. Configure your sync frequency in the dashboard, and we'll handle fetching updates from ServiceNow.

Why use Apideck instead of ServiceNow's direct API?

Using Apideck's unified API instead of ServiceNow's direct API saves significant development time. You get normalized data models, automatic auth handling, and the same integration code works with 200+ other apps. When ServiceNow updates their API, we handle the changes so your integration keeps working.

How quickly can I build a ServiceNow integration?

Most developers ship a working ServiceNow integration within a day using Apideck. Sign up for a free trial (no credit card required), enable ServiceNow, and make your first API call within minutes. Our SDKs for Node.js, Python, and other languages make implementation straightforward.

ServiceNow Issue Tracking API integration

Build ServiceNow Issue Tracking integrations in minutes, not months. One API to sync permissioned issue tracking data with ServiceNow and 17+ other apps.

SOC 2 certified

Free trial

Manage your integrations

Available in 6 languages

ServiceNow
issue-tracking
GitHub
issue-tracking
Disabled
GitLab
issue-tracking
Disabled
Jira
issue-tracking
Disabled

Trusted by fast-moving product & engineering teams

Integration Guide

How to integrate ServiceNow API in 3 steps

Build a production-ready ServiceNow Issue Tracking API integration in minutes, not months. No OAuth headaches, no maintenance burden.

Step 01

Create your Apideck account

Sign up for free and enable ServiceNow in your Apideck dashboard. Configure which issue tracking data your app needs access to.

Start your free trial
2,500 API calls included
No credit card required

Step 02

Connect ServiceNow via Vault

Use our pre-built Vault component to let your users securely connect their ServiceNow account. We handle OAuth, token refresh, and credential storage.

White-label auth UI
Automatic token refresh
SOC 2 certified storage

Step 03

Start syncing issue tracking data

Make API calls to read and write issue tracking data from ServiceNow. Use the same code to connect 200+ other apps.

Normalized data models
Real-time webhooks
Full CRUD support

Start ServiceNow integration

Free trial • No credit card required • Setup in under 5 minutes

Why integrate ServiceNow with Apideck?

Build a production-ready ServiceNow integration with enterprise-grade reliability

Ship ServiceNow integration fast

Go live with ServiceNow in days, not months. Our unified Issue Tracking API handles authentication, data normalization, and error handling so your team can focus on building features.

0+ ServiceNow data models

Access 0+ data models for ServiceNow including common business entities. Read and write data through a single standardized API.

Real-time webhook coverage

Keep your product synchronized with ServiceNow using webhooks. Receive push updates for invoices, customers, payments, and more without polling.

Technical Specifications

ServiceNow API integration details

Everything you need to know about integrating ServiceNow through our unified Issue Tracking API.

Authentication

OAuth 2.0

Secure token-based authentication

Data Models

0+ resources

Access 0+ normalized data models

Webhooks

Polling supported

Scheduled polling for updates

Security

SOC 2 Type II

Enterprise-grade security certified

Token Management

Automatic refresh

Never worry about expired tokens

API Format

REST + JSON

Standard REST API with JSON responses

ServiceNow direct API vs Apideck unified API

Feature	Direct ServiceNow API	Apideck Unified API
OAuth implementation	Build from scratch	Handled by Vault
Token refresh	Manual handling	Automatic
Data normalization	ServiceNow format only	Normalized across 200+ apps
Error handling	Platform-specific	Unified error codes
Rate limit management	DIY implementation	Built-in throttling
Maintenance	Ongoing updates required	We handle API changes
Additional integrations	Separate work each	Same code, 200+ apps

View complete ServiceNow API reference →

ServiceNow Integration FAQ

Common questions about integrating ServiceNow with your application

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