How do I integrate Livechat API with my application?

Apideck provides a unified Unified API that makes Livechat integration simple. Sign up for free, enable Livechat in your dashboard, and use our Vault component to let your users connect their Livechat accounts. We handle OAuth authentication, token refresh, and data normalization automatically.

How does Livechat authentication work with Apideck?

Apideck's Vault handles Livechat authentication completely. Your users connect their Livechat accounts through our secure, white-label UI. We manage OAuth tokens, automatic refresh, and credential storage, so you never have to implement Livechat's auth flow yourself.

How do I keep my app in sync with Livechat?

While Livechat has limited native webhook support, Apideck provides polling-based sync and virtual webhooks to keep your data current. Configure your sync frequency in the dashboard, and we'll handle fetching updates from Livechat.

Why use Apideck instead of Livechat's direct API?

Using Apideck's unified API instead of Livechat's direct API saves significant development time. You get normalized data models, automatic auth handling, and the same integration code works with 200+ other apps. When Livechat updates their API, we handle the changes so your integration keeps working.

How quickly can I build a Livechat integration?

Most developers ship a working Livechat integration within a day using Apideck. Sign up for a free trial (no credit card required), enable Livechat, and make your first API call within minutes. Our SDKs for Node.js, Python, and other languages make implementation straightforward.

Livechat unified API integration

Build Livechat unified integrations in minutes, not months. One API to sync permissioned unified data with Livechat and 6+ other apps.

SOC 2 certified

Free trial

Manage your integrations

Available in 6 languages

Livechat
Third-party scripts API
Dropbox
File Storage API
Disabled
Pipedrive
CRM API
QuickBooks
Accounting API

Trusted by fast-moving product & engineering teams

Integration Guide

How to integrate Livechat API in 3 steps

Build a production-ready Livechat unified API integration in minutes, not months. No OAuth headaches, no maintenance burden.

Step 01

Create your Apideck account

Start your free trial
2,500 API calls included
No credit card required

Step 02

Connect Livechat via Vault

Use our pre-built Vault component to let your users securely connect their Livechat account. We handle OAuth, token refresh, and credential storage.

White-label auth UI
Automatic token refresh
SOC 2 certified storage

Step 03

Start syncing unified data

Make API calls to read and write unified data from Livechat. Use the same code to connect 200+ other apps.

Normalized data models
Real-time webhooks
Full CRUD support

Start Livechat integration

Free trial • No credit card required • Setup in under 5 minutes

Why integrate Livechat with Apideck?

Build a production-ready Livechat integration with enterprise-grade reliability

Ship Livechat integration fast

Go live with Livechat in days, not months. Our unified unified API handles authentication, data normalization, and error handling so your team can focus on building features.

0+ Livechat data models

Access 0+ data models for Livechat including common business entities. Read and write data through a single standardized API.

Real-time webhook coverage

Keep your product synchronized with Livechat using webhooks. Receive push updates for invoices, customers, payments, and more without polling.

Technical Specifications

Livechat API integration details

Everything you need to know about integrating Livechat through our unified unified API.

Authentication

API Key

Simple key-based authentication

Data Models

0+ resources

Access 0+ normalized data models

Webhooks

Polling supported

Scheduled polling for updates

Security

SOC 2 Type II

Enterprise-grade security certified

Token Management

Automatic refresh

Never worry about expired tokens

API Format

REST + JSON

Standard REST API with JSON responses

Livechat direct API vs Apideck unified API

Feature	Direct Livechat API	Apideck Unified API
OAuth implementation	Build from scratch	Handled by Vault
Token refresh	Manual handling	Automatic
Data normalization	Livechat format only	Normalized across 200+ apps
Error handling	Platform-specific	Unified error codes
Rate limit management	DIY implementation	Built-in throttling
Maintenance	Ongoing updates required	We handle API changes
Additional integrations	Separate work each	Same code, 200+ apps

View complete Livechat API reference →

Livechat Integration FAQ

Common questions about integrating Livechat with your application

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