---
title: "Freshworks CRM integration"
description: "Freshsales is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more."
url: "https://www.apideck.com/integrations/freshsales"
section: "Integrations"
status: "live"
updated: "2026-09-17T12:13:14.711Z"
tags: ["CRM"]
---

# Freshworks CRM integration

Freshsales is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.

- Status: live
- Unified APIs: [CRM](https://www.apideck.com/crm-api)
- Webhooks: not supported
- HTML page: https://www.apideck.com/integrations/freshsales

## Supported resources

| Resource | Status | Details |
|---|---|---|
| Leads | live | [leads](https://www.apideck.com/integrations/freshsales/leads) |
| Notes | live | [notes](https://www.apideck.com/integrations/freshsales/notes) |
| Accounts | live | [accounts](https://www.apideck.com/integrations/freshsales/accounts) |
| Deals | live | [deals](https://www.apideck.com/integrations/freshsales/deals) |
| Contacts | live | [contacts](https://www.apideck.com/integrations/freshsales/contacts) |

## SDKs

- [Node](https://www.apideck.com/integrations/freshsales/sdk/node)
- [TypeScript](https://www.apideck.com/integrations/freshsales/sdk/typescript)
- [Python](https://www.apideck.com/integrations/freshsales/sdk/python)
- [.NET](https://www.apideck.com/integrations/freshsales/sdk/dot-net)
- [PHP](https://www.apideck.com/integrations/freshsales/sdk/php)
- [Java](https://www.apideck.com/integrations/freshsales/sdk/java)
- [Go](https://www.apideck.com/integrations/freshsales/sdk/go)

## FAQs

### How do I integrate Freshworks CRM API with my application?

Apideck provides a unified CRM API that makes Freshworks CRM integration simple. Sign up for free, enable Freshworks CRM in your dashboard, and use our Vault component to let your users connect their Freshworks CRM accounts. We handle OAuth authentication, token refresh, and data normalization automatically.

### What Freshworks CRM data can I access through Apideck?

Our Freshworks CRM integration supports 5+ data models including leads, notes, accounts, and deals. You can perform read and write operations through our unified API, working with the same code structure across all crm platforms.

### How does Freshworks CRM authentication work with Apideck?

Apideck's Vault handles Freshworks CRM authentication completely. Your users connect their Freshworks CRM accounts through our secure, white-label UI. We manage OAuth tokens, automatic refresh, and credential storage, so you never have to implement Freshworks CRM's auth flow yourself.

### How do I keep my app in sync with Freshworks CRM?

While Freshworks CRM has limited native webhook support, Apideck provides polling-based sync and virtual webhooks to keep your data current. Configure your sync frequency in the dashboard, and we'll handle fetching updates from Freshworks CRM.

### Why use Apideck instead of Freshworks CRM's direct API?

Using Apideck's unified API instead of Freshworks CRM's direct API saves significant development time. You get normalized data models, automatic auth handling, and the same integration code works with 200+ other apps. When Freshworks CRM updates their API, we handle the changes so your integration keeps working.

### How quickly can I build a Freshworks CRM integration?

Most developers ship a working Freshworks CRM integration within a day using Apideck. Sign up for a free trial (no credit card required), enable Freshworks CRM, and make your first API call within minutes. Our SDKs for Node.js, Python, and other languages make implementation straightforward.